Outlook For Mac Password Will Not Reset

Change your password in Outlook.com Your Outlook.com password is the same as your Microsoft account password. Go to Microsoft account security and select Password security. As a security measure, you might be prompted to verify your identity with a security code. Simply providing the new password for Exchange in the dialogue box that asks for it doesn't work. You have to go to Internet Accounts, click on Exchange and then click on the box that says Details. If you enter your new password into THAT dialogue box it will accept it.

You attempt to sign in to Outlook for Mac, and even though you've entered the correct password, Outlook for Mac doesn't accept it and continues to prompt you for your password. Here are two possible solutions:

Situation 1: Your macOS password was reset

If your macOS user account password was recently reset, it might not match the password of your login keychain. To fix this, see this article from Apple to create a new login keychain or update it with your new password.

Situation 2: Your mac was recently updated

If you've installed the most recent macOS update (released in December 2016), Outlook for Mac might stop accepting your password, which used to work just fine. To fix this, repair the Outlook client configuration files that were corrupted.

1. Quit Outlook for Mac.
2. In your Applications folder, find and open Keychain Access. It may be in the Utilities folder.
3. On the left sidebar, under Keychains, select login.
4. Under Category, select All Items.
5. In the upper-right, search Exchange.
6. Select all the results, right-click (or two-finger click), and select Delete (all) items.
7. Repeat steps 5 and 6, searching for Office, making sure to delete all the results.
8. Repeat steps 5 and 6 again, searching for ADAL, making sure to delete all the results.
9. Open Outlook for Mac.
10. Enter your password in the prompt, and complete 2-factor authentication if asked.

Related step

• If Outlook still won't accept your password, create a new macOS user, and try to use Outlook with that profile instead.

More info

If your Mac is connected to the Internet but suddenly starts asking for your password, you should generally try again later, and if necessary work with your email provider to resolve. If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail.

Why is Mail asking for your password?

Mail asks for your password when it is connecting to your email provider, but can't connect to your email account because your email provider isn't accepting your email password.

Your email provider may reject your password for several reasons, including:

• You're not using your current email password. If you updated the password on another device, make sure that you're using the same password on your Mac.
• Your email provider needs you to update or reset your password for security reasons. For example, if you're using Google's two-step verification, your Gmail account in Mail requires the appropriate app-specific password.
• Your email provider deactivated or suspended your account. Contact your email provider for help.
  

Check your password in Internet Accounts preferences

Depending on the type of email account you're using, you might be able to correct the password as follows:

1. Quit Mail. If it doesn't quit, you can force it to quit.
2. Choose Apple menu  > System Preferences, then click Internet Accounts.
3. Select your mail account in the sidebar.
4. If you see a password field for your account, delete the password and type the correct password.
   
5. Close System Preferences, then open Mail and try using your account again.

Marvel vs capcom 3 nude mod. If Mail still asks for your password, the password is probably incorrect. Your email provider can help you verify your email settings and make sure that you're using the correct password.

You attempt to sign in to Outlook for Mac, and even though you've entered the correct password, Outlook for Mac doesn't accept it and continues to prompt you for your password. Here are two possible solutions:

Situation 1: Your macOS password was reset

If your macOS user account password was recently reset, it might not match the password of your login keychain. To fix this, see this article from Apple to create a new login keychain or update it with your new password.

Situation 2: Your mac was recently updated

If you've installed the most recent macOS update (released in December 2016), Outlook for Mac might stop accepting your password, which used to work just fine. To fix this, repair the Outlook client configuration files that were corrupted.

1. Quit Outlook for Mac.
2. In your Applications folder, find and open Keychain Access. It may be in the Utilities folder.
3. On the left sidebar, under Keychains, select login.
4. Under Category, select All Items.
5. In the upper-right, search Exchange.
6. Select all the results, right-click (or two-finger click), and select Delete (all) items.
7. Repeat steps 5 and 6, searching for Office, making sure to delete all the results.
8. Repeat steps 5 and 6 again, searching for ADAL, making sure to delete all the results.
9. Open Outlook for Mac.
10. Enter your password in the prompt, and complete 2-factor authentication if asked.

Related step

• If Outlook still won't accept your password, create a new macOS user, and try to use Outlook with that profile instead.

More info

If your Mac is connected to the Internet but suddenly starts asking for your password, you should generally try again later, and if necessary work with your email provider to resolve. If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail.

Why is Mail asking for your password?

Mail asks for your password when it is connecting to your email provider, but can't connect to your email account because your email provider isn't accepting your email password.

Your email provider may reject your password for several reasons, including:

• You're not using your current email password. If you updated the password on another device, make sure that you're using the same password on your Mac.
• Your email provider needs you to update or reset your password for security reasons. For example, if you're using Google's two-step verification, your Gmail account in Mail requires the appropriate app-specific password.
• Your email provider deactivated or suspended your account. Contact your email provider for help.
  

Check your password in Internet Accounts preferences

Depending on the type of email account you're using, you might be able to correct the password as follows:

1. Quit Mail. If it doesn't quit, you can force it to quit.
2. Choose Apple menu  > System Preferences, then click Internet Accounts.
3. Select your mail account in the sidebar.
4. If you see a password field for your account, delete the password and type the correct password.
   
5. Close System Preferences, then open Mail and try using your account again.

Marvel vs capcom 3 nude mod. If Mail still asks for your password, the password is probably incorrect. Your email provider can help you verify your email settings and make sure that you're using the correct password.

Test using webmail

Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you're using an iCloud Mail account, you can use iCloud.com to send and receive email.

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Because the password that you use with Mail is usually the same password that you use with webmail, try signing in to webmail with that password. If it doesn't work there either, your password is probably incorrect. Your email provider can help you verify your email settings and make sure that you're using the correct password for the Mail app.

Remove your account, then add it back

If no other solutions work, try setting up your email account again. To do that, first remove your email account, then add the account back.

Outlook Not Taking My Password

Learn more

Outlook For Mac Password Will Not Resetting

• If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail. The password that you use with iCloud Mail is your Apple ID password. Learn what to do if you forgot your Apple ID password or want to change your Apple ID password.
• If you forgot or want to change the email password for a different email service, contact the email provider or request a password reset from their website.